All our servers are located in a highly secure Redbus Interhouse datacentre in London's Docklands. It features the very latest world class resilient infrastructure, including multiple levels of 24/7 security, stable high-capacity power supplies and fire protection.
Physical Security
The datacentre features comprehensive 24/7 security. This means we have the protection of security barriers, 24x7x365 monitoring by on-site personnel to include visual verification of all persons entering the building, CCTV video camera surveillance and a security breach alarm provides the control room with information.
Power
We have a redundant high-capacity, stable and reliable power supply, plus on-site generation which can deal with load whilst recharging the UPS.
All our facilities are built to at least an N+1 standard; put simply, this means that if two generators are required to provide non-stop power, then there will be three installed. So rather than guaranteeing 99.99% availability, the guarantee is 100%.
Fire Detection/Suppression
Very Early Smoke Detection Apparatus (VESDA) is installed in the facility. These highly sensitive aspirating smoke detectors are linked to the Building Management system which is monitored continually from a network operations centre, provide very early detection to help avoid fire, loss and business disruption. This is coupled with a gas based fire retardant that is environmentally friendly, to put out fires instantly, without damaging equipment.
Air Conditioning
To ensure optimum performance, the data floor is maintained at a constant 21°C ± 2°C and relative humidity is kept at 50% ± 10%. Both are continually monitored via the BMS.
Building Management System (BMS)
The facility operates computerised building management systems that monitors and remotely operates sensors covering electrical, mechanical, fire detection and leak detection systems.
Our Network
Our network is powered by industry leading Cisco equipment to ensure a high performance and reliability.
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